Assessment of the Library

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"The ultimate goal is continuous improvement."

Library Evaluation Plan

 
Purpose Goal Evaluation Procedure Frequency Evidence  Website Use of Results Actions Taken  and Changes Made as Result of Assessment
I. The Library will support the curriculum of Georgetown College A. Provide convenient, effective access to books and other information resources both locally and worldwide 1. Conduct regular surveys to assess the effectiveness of the online library catalog in allowing users to find resources 2 1. Student Surveys: 1999, 2001, 2003, 2005, 2006, 2008   

2. Faculty Surveys: 2000, 2002, 2004, 2008 

Library Surveys Review results to determine whether users are satisfied with the OPAC (Ex Libris Voyager), and take appropriate action based on results Patrons are generally satisfied with the current online catalog (OPAC). We will continue to monitor this feedback through regular user satisfaction surveys.
               
        3. Cooperated with SAALCK in report on "Next Generation Library System" Kentucky's Next Generation Library System  Cooperate in Kentucky Academic Library Summits, focus on upgrading  the Integrated Library System (ILS)  Invited a representative from SAALCK to all AIKCU meetings.
        4. FoKAL Bylaws and Memorandum of Agreement   Formation of FoKAL Library Director attends all FoKAL meetings in 2007, 2008, 2009, and participates in consortia information resource sharing and purchasing. 
 
    2. Compare ILL materials to peer / benchmark libraries 2 Most recent NCES Academic Library Survey Data, released biennially InterLibrary Loans - Benchmark Libraries Analyze results; seek appropriate ways to encourage usage as necessary Students at Georgetown College use our free Interlibrary Loan service somewhat less than our benchmark comparison group average, but more than the Kentucky state average. The reason for this low use is access to a large research library less than 15 miles away.
 
    3. Analyze circulation patterns and compare to peer and / or benchmark libraries 2 Most recent NCES Academic Library Survey Data Benchmark Libraries 2006 Comparison If usage significantly differs from peers, determine the reason and adjust procedures as appropriate  
 
  B. Maintain a broad range of quality learning resources and services 1. Periodically survey users to assess effectiveness of resources and services in meeting their needs 1 1. Student Surveys: 1999, 2001, 2003, 2005, 2006, 2008   

2. Faculty Surveys: 2000, 2002, 2004, 2008 

Library Surveys Analyze results; seek appropriate ways to meet identified needs 1. Improved training of Library Student Assistants (LSA): Complete update of LSA Handbook in 2008 and increase training modules

LSA Handbook    2008-09

2. Continue to request increased funding for improvement of library information resources and staffing.

 
    2. Survey student library users regarding library materials 2 Student Surveys: 1999, 2001, 2003, 2005, 2006, 2008   Library Surveys Analyze data and take appropriate action Library Liaisons Program initiated in 2008

Library Liaisons Webpage

 
    3. Survey faculty regarding library material for their courses 2 Faculty Surveys: 2000, 2002, 2004, 2008  Library Surveys Analyze data and take appropriate action 1. Library Liaisons Program initiated in 2008

Library Liaisons Webpage

2. Continue to request increased funding for improvement of library information resources and staffing.

 
  C. Promote the use of electronic information and instructional technologies 1. Monitor usage patterns of online resources 1 1. NetLibrary usage stats * need to develop other stats Research Database Usage Improve publicity or instruction  
    2. Determine ratio of students participating in library instruction sessions to total student population 1 Annual Library Statistical Report Ratio of Students in Library Instruction Analyze trend and make adjustments as necessary  
 
    3. Conduct faculty and staff training sessions in use of electronic information and instructional technologies C *  Need to develop  *   Evaluate results of training  
 
  D. Cooperate with state, regional, and national library-service providers to expeditiously deliver materials and information  1. Review contracts and cooperative agreements C Cooperative agreements with AIKCU, SAALCK, SOLINET, OCLC   Revise as necessary  
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II. The Library will stimulate teaching and learning A. Create an environment in which instruction and research can flourish 1. Conduct library satisfaction surveys 1 1. Student Surveys: 1999, 2001, 2003, 2005, 2006, 2008   

2. Faculty Surveys: 2000, 2002, 2004, 2008 

Library Surveys Identify problem areas and seek explanations or solutions  
               
    2. Compare staff, space,  and funding to benchmarks  2 Most recent NCES Academic Library Survey Data Benchmark Libraries 2006 Comparison a. Seek resources necessary to improve deficiencies  b. Determine points of excellence  
               
  B. Empower users with the information and technological competencies necessary to pursue their educational, research, and professional goals 1. Develop a one-credit course in information literacy / research skills: GSC 180 C Course description, syllabus, and schedule GSC 180 Course Proposal

GSC 180 Syllabus

Identify and correct areas of weakness and reinforce areas of strength This one-credit course will be offered Fall 2009
             
  2. Survey faculty on the value of library instruction for improvement of their students' research skills 2 Faculty Surveys: 2000, 2002, 2004, 2008  Library Surveys Analyze results; determine areas for improvement  
 
  C. Cooperate with other campus units 1. Periodically review information concerning library programs and services provided to campus units C 1. College catalog updated annually 2.Student Handbook updated annually 3.Information provided to incoming  freshmen updated annually                4 Library website updated continuously   Modify as needed  
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  D. Cooperate with public and other college libraries serving the campus community 1. Review cooperative agreements 1 1. Reciprocal borrowing with UK and Midway   Revise as necessary  
         2. Cooperation with AIKCU, SAALCK, KYVL, SWON, SOLINET     1. Georgetown College is a charter member of AIKCU, the Association of Independent Kentucky Colleges and Universities, which began consortia information resource sharing in the 1950s! GC Library Director attends all AIKCU meetings.
              2. The Georgetown College Library is a charter member of the new consortium FoKAL, Federation of Kentucky Academic Libraries, founded in 2007. GC Library Director attends all FoKAL meetings.
              3. The Georgetown College Library is a Governing Member of SOLINET (now Lyrasis). GC Asst. Library Director was KY rep to SOLINET in 2007.
               
III. The Library will serve a diverse campus population A. Provide an effective collection 1. Survey faculty and students to determine satisfaction with the collection 1 1. Student Surveys: 1999, 2001, 2003, 2005, 2006, 2008   

2. Faculty Surveys: 2000, 2002, 2004, 2008 

Library Surveys Analyze results and modify Collection Development Policy and procedures as necessary  
 
    2. Compare segments of the collection to standard bibliographies and peer library collections C 1. Resources for College Libraries, published by the Association of College and Research Libraries (ACRL)   Identify strengths and weaknesses; take action, such as seeking improved funding Initiated an online book analysis system BBAS in 2008, which compares our collection to Resources for College Libraries, published by ACRL
               
    3. Examine segments of the collection for relevancy and currency of materials C 1. Collection Development Policy Collection Development Web Page   1. Purchase in 2008 of Choice Reviews online 
              2. Weeding of juvenile collection and purchase of updated materials prior to moving the EDU Curriculum Lab to the LRC 2007
               
  B. Provide effective library services 1. Asses library services by surveys 2 1. Student Surveys: 1999, 2001, 2003, 2005, 2006, 2008   

2. Faculty Surveys: 2000, 2002, 2004, 2008 

Library Surveys Develop strategies to ensure service  
 
  C. Provide an effective staff 1. Employ regular library user satisfaction surveys, specifically inquiring about staff performance 1 1. Student Surveys: 1999, 2001, 2003, 2005, 2006, 2008   

2. Faculty Surveys: 2000, 2002, 2004, 2008 

Library Surveys Conduct workshops and provide training opportunities for library staff   
 
    2. Survey staff to identify areas of need for staff development and training 1 1. Staff are enrolled in library graduate school

2. Staff attendance at SOLINET workshops

  Provide staff training 1. One library staff member completed her MSLIS in 2008
              2. Another library staff member will complete his MSLIS in 2009
              3. Several staff have attended workshops in 2008 and 2009
 
    3. In cooperation with Human Resources, review job descriptions for staff 1   Library Staff Job Descriptions Modify job description as necessary 1. All staff job descriptions are revised annually
              2. Library organizational chart is updated as needed 
              3. The library page on the Human Resources organization chart is updated each semester 
 
IV. The Library will serve as a cultural and intellectual resource for the local community and for lifelong learning A. Encourage lifelong learning 1. Asses library success in preparing graduates for lifelong learning with questions included on the graduating student survey 1 NSSI annually   Modify library programs as appropriate  
             
B. Provide community access to materials 1. Track the number of community users 2 Community Users in OPAC  524 in 2007

613 in 2008

Analyze results and modify community user procedures as appropriate  

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  updated: 09/14/2009

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