Ensor Learning Resource Center

Student Satisfaction Survey

Please select the one best answer to the following twenty questions about the library 

so we may continue to improve our resources and services.

 1. Are you a …

freshman     sophomore  junior    senior   graduate student

 

 2. How often do you use the library?  Do not include classes held in the library.

daily       3-4 times/week      1-2 times/week       1-2 times/month       rarely or never

 

 3. I use the library most:

to attend class    to study    to use books/databases    to use the computers   to meet friends/socialize

 

 4. How many books, videos, CDs, or other media have you checked out in the last three months?

     more than 20       10-20       2-9        one       none

 

 5. How many times have you been shown how to use the library's resources by a professor or a librarian during a class?

    4 or more times        three times        twice       once        never

 

 6. How many times have you used Inter-Library Loan?

More than 5 times      2-5 times        once        never       I don't know

 

7. How many times have you accessed the library resources from outside of the library (i.e. using the library home page on the Internet)?

      more than 20 times         10-20 times         2-9 times         once         never

 

 8.  How easy is it to use the library catalog to find what you need?

       extremely        very         somewhat         not very          not at all

 

 9. How satisfied are you with the books in the library?

    extremely         very         somewhat        not very         not at all

 

 10. How satisfied are you with the journals, magazines, and newspapers in the library?

    extremely         very          somewhat         not very         not at all

 

 11. How satisfied are you with the videos, CDs, DVDs, and cassettes in the library?

    extremely        very        somewhat         not very        not at all

 

 12. How satisfied are you with the research databases (EBSCO, Wilson Web, JSTOR, etc.) in the library?

    extremely        very         somewhat         not very     not at all

 

 13. When necessary, do you ask for help when you are in the library?

     always         a lot        sometimes        rarely          never

 

 14. How helpful are the library's student workers?

    extremely         very         somewhat        not very        not at all

 

 15. How helpful is the library staff?

    extremely        very         somewhat         not very        not at all

 

 16. Overall, how easy is it to find what you need?

    extremely         very         somewhat         not very        not at all

 

 17. Are the hours that the library is open adequate for you needs?

    extremely         very          somewhat          not very         not at all

 

 18. How satisfied are you with the appearance of the library?

    extremely         very         somewhat        not very          not at all

 

 19. How satisfied are you with the technology in the library?

    extremely         very        somewhat        not very        not at all

 

 20. In general, how would you rate the library? 

    excellent       very good       fair        below average        poor